As an employee, you can only delete leave request that are not yet approved by your manager in case you changed your mind. Approved requests can be deleted by the company admin only.
Frequently asked questions
If you’re trying to get to know us better, you’ve come to the right place. These are the answers to questions we’re often asked.
Company Admins / Managers
How can I create a team?
You can easily create your team, open the app, choose “create a team”, add your company name, email, and password and choose the country, then press “sign up”. Afterward, you can set the company working days, the year starting month, add leave types then start adding employees. Your account is now ready!
How can I set the company settings?
After creating the company’s account, you can choose the working days, types of leaves and balances as well as customizing the employee’s view.
How can I edit leave balances?
To edit leaves balance, go to the settings page, choose “Leave Types”, you will find the leaves types that were set before, you can edit the balance and duration of each leave type, enable leave options like half day, compensations and auto approve, and also you can enable/disable a certain leave type.
How can I add employees?
From the employees section, press the “ Add Employee” button, enter the employee’s name, email/phone, select the team they belong to, select approval levels and approvers, then you will get first time password to share with the employee so they can use it for the first time log in.
Can there be more than one admin?
Yes, you can add multi admins for the company, while adding an employee you can enable the “Is Admin” option form the employee’s adding or editing page.
How can I send an announcement to the whole team?
To send an announcement, go to the settings section, press “Send Announcements”, just type your message and it will be sent to the entire team by E-mail.
How can I view the employees?
From the employees section you can view a list of the employees in the team.
How can I view an employee’s profile?
To view an employee’s profile, go to the employees’ list, press on the required employee’s name where their profile will be viewed. You can view the employee’s balance, team, pending requests and leaves history. You can also add days off on behalf of the employee, reset their password or delete them.
How can I edit a certain employee’s balance?
To edit a certain employee’s balance, go to the employees section, open the required employee’s profile and press the edit icon to edit the balance.
How can I send an email or call a certain employee?
From the Employees section, you can call or send an email to a certain employee using the phone and message icons next to the employee’s name.
How can I delete an employee?
To delete an employee, open the employee’s profile and press the delete icon on the upper right of the screen on the mobile version, or the “Delete Employee” button under the employee’s picture in the web version. You will be asked if you would like to delete all the employee’s associated data and leave requests or to keep them in the reports.
How can I add the official holidays of my country?
From the settings section, go to the “official holidays” section. You can add all country official holidays from google calendar or you can add official holidays manually.
How can I add an official holiday?
To add an official holiday, go to the holidays’ section, choose “Add Other Holiday” on the top of the page, enter the holiday’s name, start and end dates then click “Add Another Holiday” and the holiday will be added to your official holidays list.
Can I set different working days for different employees?
You can create teams with different settings and add employees to the teams, or you can edit certain employees’ balances manually.
How to add the new working year’s leave balance?
Leave balance of the new working year is set automatically at the beginning of the year.
How to delete a previously approved leave request?
Previously approved leave requests can be deleted only by the company admin. To delete a request just go to the employees’ profile and do the following:
•Android device: you can delete the request by long pressing on it then press the delete button.
•iOS device: you can delete by swiping the request to be deleted then press the delete button.
•Web Dashboard: press the delete button next to the required leave request.
Can leave balance be set in hours instead of days?
Yes this is available in the pro version of day off, you can choose the leave balances to be in days or hours and to be set yearly or monthly.
Can leave balance be set on monthly basis?
Yes, this is available in the pro version of Day off, you can select the balance duration to be set yearly or monthly.
How to delete a leave type?
Leave types can be deleted or deactivated, to delete a leave type just go to the company settings, choose leave types and press the delete button beside the required type.
How to allow half day for a leave type?
You can allow half day option for a leave type by going to the leave types in the company settings and check the half day option next to the required leave.
How many levels of approval available?
Day Off supports two levels of approvals, you can select the approvals from the employees’ list.
How many direct managers can be added for an employee?
Day off supports two approval levels so you can add two approvers only, and no there cannot be two direct managers and an admin.
Can I create different Sub teams in one company?
This is available for pro account, go to the “Sub Teams” section, press “Add New Sub Team”. Add the Team Name, Default Approver of the team and manage the tea configurations. They are by default the setting of the whole company you can change them if you need.
Employee
How can I join my team?
To join your team, the HR manager in your team must send you an invitation to join, you will receive an invitation email with an access code, open the app, choose “Log in”, enter your email and press continue, you will be asked to enter the received access code and to set your password. Then you can complete your profile data such as your picture and phone number, just save your data and you can now send leaves requests easily.
How can I submit a leave request?
To submit a leave request, choose the required leave type, start date, and end date, select the half-day option if required then click “Submit Leave” and your request will be sent to your manager to be reviewed.
How can I view my balance?
You can view your used balance from the middle section of the app.
How can I view my request status?
To view the status of your request, go to your profile section, you can find your request in the “Pending” section if it’s not been reviewed yet. If it’s accepted/rejected, the request will appear in the “History” section with its acceptance status.
How can I view my leaves history?
To view your leaves history, go to your profile section where you can find your leaves history.
How can I view official holidays?
To view official holidays, go to the profile section, choose the “Holidays” icon where you can find the official holidays of the company’s country.
How to request a half day off?
To request a half day off just choose the desired date and check the “half day” checkbox beside, then submit your request as usual.
How can I delete a request?